hipages is Australia's #1 place to connect with tradies

Why choose hipages?

Trusted tradies

When a tradie joins our platform we check the tradie’s ABN and verify any trade licences, if required for their category - so you can be sure that you’ll find trusted tradies who are skilled and qualified to carry out your job.

Verified recommendations

View star ratings and recommendations from past customers directly on our tradie profiles.

Find a tradie easily

Post a job, get quotes and hire, all in just a few steps.

Variety of tradies

From plumbers to painters, electricians to carpenters, you can find the tradie you need from thousands of categories.

How do we screen our tradies?

We speak with all tradies before they join.
Tradies agree to a verbal contract and pledge to be polite and honest in their communication with homeowners, to carry out work carefully and professionally and to only accept jobs they’re qualified and licensed to complete (where a licence is required).
Daily ABN checks against the Australian Business Register and CreditorWatch. This looks for any external administration, registered defaults, court actions or insolvency, deregistration, strike offs, or winding up documents that have been lodged.
Monitoring of formal publications for any findings related to tradies that advertise with hipages.

We take action against tradies who receive repeated complaints or if we become aware they are doing unlicensed work, including banning these tradies from our platform.

Licence checks

hipages verifies any required licences when tradies join our platform. However, licences can expire or become invalid for many reasons. With this in mind, we recommend that homeowners hiring a tradie inspect the tradie’s licence and ensure it is current, matches the name of the person carrying out the work, covers the business hired and is appropriate for the value and type of work being completed.

Be mindful that some tradies may have multiple employees and subcontractors. It’s important that you check the licence of all tradies who carry out work on your job.

Recommendations

After a job is complete, we encourage all homeowners to leave feedback on the tradie they hired. Not only does it help tradies improve their service, it helps other homeowners choose the best tradie for their job.

Recommendations: Recommendations with the verified tick icon have been verified by hipages staff.
Hired Recommendations: Recommendations with the hired icon are from jobs which were facilitated through the hipages platform and the job has been confirmed as hired. Homeowners can leave feedback for a tradie even if they did not end up
hiring them for the job as they may want to give feedback that the tradie gave great service when providing a quote.
External Recommendations and Google Reviews: Tradies are able to connect their Google Reviews and request recommendations from homeowners that they’ve worked with for jobs done externally from hipages to help build their profile. Once published, they’re marked as ‘external recommendation’. These do not count towards their star rating.

Star Ratings

Homeowners are invited to complete our feedback questionnaire for each job and can choose whether this feedback is shared with the tradie. A tradie’s star rating represents the proportion of hired connections where the tradie received a positive recommendation. It’s only based on feedback where the tradie has been confirmed as ‘hired’ to do the job so you can be confident it’s genuine feedback from homeowners of this business. We only show a star rating for a tradie after they have received feedback from at least 3 hired connections.

Customer Support

The hipages Trust & Quality team can mediate to help to solve an issue. We try to act reasonably and impartially, to help ensure your home improvement job runs smoothly. If you need help, you can contact us by email here or message hipages support in-app. If you would like to give us a compliment or make a complaint, you can do so here.